Privacy Policy

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Vehicle information (make, model, registration number, location)
• Service request details and communication records
• Payment and billing information
• Location data when you use our services

We use the information we collect to:

• Provide, maintain, and improve our transport and recovery services
• Process your service requests and communicate with you
• Send you service updates, confirmations, and support messages
• Process payments and prevent fraudulent transactions
• Comply with legal obligations and resolve disputes
• Analyze usage patterns to enhance user experience

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (payment processors, communication platforms)
• Law enforcement or regulatory authorities when required by law
• Third parties with your explicit consent
• Business partners for customs and logistics coordination

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Under GDPR and UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at info@sltransportandcustoms.co.uk